Returns & Exchanges

At Philip Stein, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return window for items in their original, unworn condition with all packaging intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your Philip Stein timepiece or accessory in its original presentation box, ensuring all warranty cards and manuals are included.

3

Affix Shipping Label

Print the prepaid shipping label provided via the portal and attach it to the outside of your package, ensuring any previous labels are covered.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing